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How to Avoid AC Repair Scams

It’s an unfortunate circumstance, but we see it happen this time every year. The worst-kept secret in the HVAC industry: unskilled or even unethical air conditioning contractors seem to come out of the woodwork to offer AC repair service. You may have seen one of the stories recently on the evening news.

Signs of a Possible AC Repair Scam

Here are some of the more common signs you might be dealing with an AC repair scam artist:

  • Little or no professional brochures or information available on their products, services, guarantees, or warranties.
  • Limited company information available—no website or a simple one-page site.
  • No proof of insurance or bonding.

Additionally, scam artists tend to use high-pressure tactics, which are typically used to persuade customers to make rash, immediate decisions. Avoid making quick decisions based on scare tactics and get a second opinion on any major AC repair service in Northern VA. Also, when you call the repairman, does it take you to a professional customer service person? If every call is handled by an answering machine or rings to a cell phone, you may well be dealing with a scam artist. Furthermore, be very cautious with online reviews. Review websites like Yelp, which are generally reliable, but use some caution. Unfortunately, it’s very easy for a scam artist to place false reviews. Do check reviews—but obtain actual references from the contractor to ensure the reviews you see are true and accurate.

You can trust doing business with John Nugent & Sons. We’re a well-reputed, well-established Northern VA HVAC company. As a family owned and operated company, we’ve been serving Fairfax, Arlington, Centreville, Reston, and the entire Northern VA area since 1975.

Call us today at 703-291-1926 to schedule reliable, trustworthy AC repair service.

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10 TIME Super Service Award Winner!

"John Nugent & Sons, I believe, is a model for a company with excellent management, superior service through cooperative scheduling and excellent service representatives."

J.A. – Leesburg, VA.

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